Game 411

 

 

Frequently Asked Questions: 

1: Where can I find the instructions? 

An instructions page will be enclosed in each box. However, if the instructions page is misplaced, you will be able to access our instructions on our home page. 

2: What if I’m 21 and older and want to get lit? 

Did someone say get Littttt?

You can find our over 21 drinking option within our Instructions section. 

3: I love this game, where can I share my game experience? 

We would love to see your lit game night, family gatherings and Sunday Funday pictures and videos!  Use the hashtag #lyricallycorrect or tag us on Instagram @lyricallycorrectgame or @lyricallycorrectgame on Facebook.

4: Are you making other editions? 

Yes, be on the lookout. Get first access by signing up for our email mailing list on our website or on our Facebook and Instagram Page. 

Shipping

1: How will COVID-19 affect my package? 

Please allow 5 to 10 business days after your order is shipped to arrive. Given the COVID-19 Pandemic, please allow a little extra time in receiving your deck/decks.

2: How can I track my order?

After your order is packaged and shipped out, you will receive an email confirmation including your tracking number. 

3: What's the process for Express Shipping with UPS?

*Select your requested shipping options at checkout

*Email us at support@lyricallycorrect.com your order number so we can pull your order ASAP.

*We will advise if your order will be able to be dropped off to UPS that day or the following day. Our cut off for drop-offs are normally 3pm EST. 

4: When is our cutoff for UPS Next Day Air/Air Saver orders? 

Thursday at 3:30pm. Any orders placed on Friday's will not arrive until Monday. 

5: Do you ship Internationally? 

Absolutely!!! 

If you're having issues during check out, please connect with us through our live chat or email us at support@lyricallycorrect.com. 

Returns

1: How long do I have if I want to return the deck? 

You have 7 days from your delivery date to contact us regarding your refund request. Please send an email to support@lyricallycorrect.com .

2: What happens after I email your support team? 

We are glad you asked! After we receive your email, one of our team members will reach out within 24-48 hours pertaining to your request. 

Return Qualifications: Your item must be unopened and in great condition. Given you have an issue after you open the box, we will assist with your needs on a case by case basis. 

If the return is approved, we will email you a return label and deduct shipping cost from your return.

Discounts

1: What are the steps to receive a military discount?

Email our support@lyricallycorrect.com with your military (APO, MPO, FPO or DPO) address. 

Our team will then provide you with a coupon code to check out with. You will have to ensure that your shipping address is to a military address. Any order that isn't shipped to a military address or your military status isn't confirmed verified another way will be cancelled. 

Please email our support team at support@lyricallycorrect.com, if you don't have a military address but have other forms of verification. 

2: What if I am a veteran, how do I also get the military discount?

Please email our support team at support@lyricallycorrect.com to provide other forms of verification.

3: What happens if I forget to use my coupon code for a discount and I have already checked out? 

You can email our support team at support@lyricallycorrect.com and through our live chat on our website to provide us with your order number and code that was intended to be used. 

Pre-Sale

1: What is a pre-sale? 

Purchasing a pre-sale deck means you will get access to our newest game before we release it to everyone else.

2: I ordered during the pre-sale, when will I get my order?

Estimated shipping date will be listed on the our website. You will get an email confirmation when your order ships. 

 3. I ordered a pre-sale deck and another deck, do I have to wait to receive my entire order?

Not at all. We will process and send out the deck/decks we have in stock first. When the pre-sale deck arrives, we will send it immediately and you will receive it separately.