What's the 411?

Game FAQ
Game FAQ
Shipping
Returns
Discounts
Everything About the Waterproof Deck
Route Package Protection
Game FAQ
  • How do I play?

    Word! You mean to tell me you're not making up your own rules? Our instructions on how to play are included in the card box.

    Misplaced your instructions? Don't worry, we got you! Our general gameplay and 21+ gameplay instructions (if you are old enough to include lil' drinky drink while playing) can be found under the Instructions Tab on our website.

  • What if I’m 21 and older and want to get lit?

    Did someone say get Littttt?

    You can find our over 21 drinking option within our Instructions section. 

  • I love this game. How can I share my experience?

    We are glad you asked! Tag us on any of our social media platforms!

                     

     

  • Are you releasing new editions?

    Yes!

    Make sure you join our email and/or text message list to stay in the know on our new releases.

Shipping
  • Where is my order?

    Once your order is placed, you will receive either an email or text message (whichever method of communication you selected at checkout) with your confirmation number. Your order will be processed within 24-48 hours, Monday-Friday. Once your order is processed in our warehouse, you will receive an email or text message with your tracking information.

  • How can I track my order?

    To track your order, head over to the live chat option on the bottom right of our website, select Track My Order, and provide the order number beginning with "LC" (ex: LC10776).

  • Where do you ship?

    We ship to all 50 U.S. states, U.S. territories, and internationally.

    If you are an international cuzzin and having an issue at checkout, please contact our support team via email at support@lyricallycorrect.com or via our live chat box on our website.

  • Which shipping carriers do you use?

    At checkout, you have the option to select your shipping carrier. We currently ship via the United States Post Service, UPS, and DHL.

  • How much does shipping cost?

    Shipping is calculated at checkout, and determined by the weight and destination of your order.

  • I paid for expedited shipping, when will my package ship?

    If you selected UPS Next Day at checkout and your order is placed before 12PM EST, your package will ship the same day and arrive to you on the following day. UPS Next Day is the only shipping option with guaranteed next-day delivery. All other shipping options on our website are estimates.

  • Do you ship to P.O. Boxes?

    Yes, just be sure to select the USPS shipping option at checkout.

  • My package is marked delivered, but I did not receive it.

    Please check your mailbox, porch, or garage, or ask your neighbors to see if your package was delivered. If your order has not been delivered within 48 hours of being marked as delivered, please email support@lyricallycorrect.com with your order number.

  • I received the wrong game, what should I do?

    Email support@lyricallycorrect.com and we will absolutely send you your correct product.

  • My order processed, can I change my shipping address?

    If this occurs, please email our support team immediately at support@lyricallycorrect.com. We will try our best to contact our fulfillment team to update your address, but we cannot make any promises.

    We are not responsible for incorrect addresses provided to us. If your package is in transit, we cannot change the address.

  • What's the process for Express Shipping with UPS?
    • Select your requested shipping options at checkout
    • Email us at support@lyricallycorrect.com your order number so we can pull your order ASAP.
    • We will advise if your order will be able to be dropped off to UPS that day or the following day. Our cut off for drop-offs are normally 3pm EST. 
  • When is our cutoff for UPS Next Day Air/Air Saver orders?

    Thursday at 3:30pm. Any orders placed on Friday's will not arrive until Monday. 

Returns
  • What is your return policy?

    We are able to accept returns and exchanges within 7 days of being marked delivered by the shipping carrier. We can only accept returns for games that are unopened and in the shrink wrap.

    Please note that the customer is responsible for return labels and reshipment costs for exchanges. To initiate the return process, please email our support team at support@lyricallycorrect.com.

  • I purchased the wrong game, can I exchange it?

    Absolutely! Just be sure the game you would like to exchange is unopened and in the shrink wrap. Return label fees and reshipment fees apply. To initiate the exchange process, please email our support team at support@lyricallycorrect.com.

  • What happens after I email your support team?

    We are glad you asked! After we receive your email, one of our team members will reach out within 24-48 hours pertaining to your request.

    Return Qualifications: Your item must be unopened and in great condition. Given you have an issue after you open the box, we will assist with your needs on a case by case basis. 

    If the return is approved, we will email you a return label and deduct shipping cost from your return.

Discounts
  • Military Discount

    We want to show our appreciation, love, and support for our active and retired military. Email our team at support@lyricallycorrect.com with your military (APO, MPO, FPO, or DPO) address.

    Our team will then provide you with a coupon code to check out with. Your shipping address must be a military address. Your order will be canceled if your order isn't shipped to a military address or your military status can't be verified. Please email our support team at support@lyricallycorrect.com if you don't have a military address, but have other forms of verification.  

  • What if I am a veteran, how do I also get the military discount?

    Please email our support team at support@lyricallycorrect.com to provide other forms of verification.

  • Teacher Discount

    We show luv to those who luv the kids!!!

    Please email support@lyricallycorrect.com with a copy of your work ID and we will email you the discount code. This offer applies to retired teachers as well.

  • What happens if I forget to use my coupon code for a discount and I have already checked out?

    You can email our support team at support@lyricallycorrect.com and through our live chat on our website to provide us with your order number and code that was intended to be used. 

  • I purchased a bundle, but my discount code is not working.

    Our discount codes are not applicable to our bundles because they are discounted already.

Everything About the Waterproof Deck
  • What is the Lyrically Correct Waterproof Edition?


    It’s the same dope 90s–2000s Hip Hop & R&B trivia game you love. We just upgraded to survive pool parties, beach days, cookouts, and drink spills.

  • How is it different from the original?


    Same questions. Same vibe. The only difference? The cards are waterproof, more durable, and ready for the elements. No more crying over spilled drinks.

  • Is the packaging waterproof too?

    The packaging is water-resistant and protects your cards well.

  • Should I buy the Waterproof Edition if I already own the original?


    Yes and you should! The Waterproof Edition is perfect for outdoor events, while your original deck can stay cozy on the game shelf.

  • How do I care for the Waterproof Edition cards after use?

    After your game night or poolside battle, give the cards a quick rinse if needed and let them air dry completely before putting them back in the box. No towels or no heat needed. Lay them out and let them chill. This keeps them looking fresh and ready for the next round.

  • Will there be waterproof versions of other decks?

    Stay tuned! If y’all love the 90s-2000s Hip Hop & R&B deck, we might just bring more waterproof heat.

  • Where can I buy it?


    Right here on our website! Grab yours before they’re gone.

Route Package Protection
  • What is Route?

    Route's Green Package Protection is a package protection solution that protects the planet, and helps cover your order in the event that your order gets lost, stolen, or damaged while in transit.

    We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Route Green Package Protection can be added during checkout. Route is an added layer of protection to your order which ensures replacement for lost, stolen, or damaged packages. By unselecting it, you are opting out of this premium feature.

    You can also utilize the Route App to visually track all of your online orders in one place, and easily file a claim with their team. Whether you’re tracking via the Route App or online, Route’s real-time shipping updates keep you in the loop throughout your delivery process.

    Haven’t downloaded the app yet? Get it here

  • How do I file a claim if my package is lost, damaged, or stolen?

    Please file here!

    All of Route’s policies are listed here.

    Please click here to read Route's protection policy. 

  • What happens if I opt-out of Route?

    Route is an added layer of protection to your order which ensures replacement for lost, stolen, or damaged packages. By unselecting it, you are opting out of this premium feature.

    For Route's extensive protection policy, please check it out here.